7 Key elements of Direct Mail

Post boxes

1. The List comes first
• Who is your target market?
• Must be relevant to your product or service
• Is the Database up to date, accurate, fully named?

2. Make the envelope look right
• Use a stamp not a franking machine
• Make it look like personal correspondence
• Don’t put sales messages for the sake of something to say

3. Create an offer that’s hard to resist
• You must MAKE AN OFFER
• Address the question, What’s in it for me?
• Make a ‘soft offer’, i.e. one that requires minimal commitment. If you require a ‘Yes/No’ response it’s a Hard Offer.

4. Aim to create ACTION
• Always have a response device
• Write the response device first
• Give a compelling reason to reply

5. Stop expecting only a 1% return
• With the right ingredients you CAN get double digit response
• Avoid trying to convert non-users
• Focus on getting users (others’ customers) to switch to you

6. Testing can make all the difference
• How will you know what works? By testing
• How will you know what works BEST? By testing
• Use a rolling test programme to stay ahead of the game

7. Monitor your results
• Things change. So keep your eye on all results
• Change only one key element at a time and note the effect

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